World Nature Video is an independent film library founded by Tony Helsloot in 1991. We create immersive nature, travel, relaxation, ambient and virtual-fitness films from real locations around the world.

Our collection includes aquarium, underwater, beach, nature, fireplace, pet, sleep and ambient films, together with virtual walks, cycling, running, rowing, guided tours, stock footage and Creator Packs. Nature-sound and music titles are also available.

Yes. We film real locations and aim to preserve an authentic view. Whenever possible, soundtracks use original audio recorded on location, including waves, birds, wind, wildlife and city atmosphere.

The World Nature Video catalogue currently presents more than 5,000 videos. Our collection also includes 4,000+ virtual experiences and more than 200 DVD titles released throughout our history.

Use the website search, browse our themed collections or explore our downloadable catalogues. The themed catalogues help you compare titles, watch trailers and follow direct purchase links.

Customers use our films for relaxation, virtual travel and indoor exercise. With the correct licence, content can also be used in hospitality, wellness, senior living, healthcare, waiting areas, fitness clubs, commercial displays and media productions.

Unless a product page clearly says otherwise, purchases made on WorldNatureVideo.com are digital. Depending on the product, you may receive a downloadable file, download link, streaming access or another type of digital access.

No. Product pages may display artwork or information connected with a DVD release, but a website purchase is digital unless explicitly stated otherwise.

Digital access may appear immediately after successful payment or be sent by email. Delivery has started once the download, stream, link or account access is made available.

Check your order-confirmation page and the email address used during checkout. Keep the download email and confirmation safe. If nothing arrives, check your spam or junk folder before contacting support.

The website offers account login, but checkout and access methods can vary by product. Follow the instructions displayed during checkout and in your delivery email.

Read the complete product description and confirm what is included, the format, resolution, duration, orientation, sound options and licence. Also check that your device, software, storage space and internet connection are suitable.

No. The catalogue includes HD and 4K titles, horizontal and vertical videos, individual films and multi-clip packs. Running times and sound options also vary. Check the individual product page for the exact specifications.

Compatibility cannot be guaranteed for every device or older software version. Check the product details and your playback setup before purchasing. If unsure, contact us with your device model and intended use.

No. Private download links and account credentials must not be shared. A personal purchase is for the buyer's own use unless a specific licence states otherwise.

The price and any legally required tax are shown during checkout. Prices may change, so the current product page and checkout total are the figures that apply to a new order.

Physical DVDs are offered through Amazon. Use the Amazon USA or Amazon Germany link shown on an eligible product page, or visit the DVD section and follow the available Amazon link.

When you follow an Amazon purchase link, the transaction takes place on Amazon. Availability, payment, shipping times, tracking and physical-disc returns are therefore governed by the applicable Amazon listing and marketplace.

Some product descriptions identify a DVD as All Regions, but this should not be assumed for every title. Check the exact Amazon listing or product description before ordering.

These are audio-focused releases for relaxation, sleep, meditation, reading or background atmosphere. Some titles provide full streaming and download through Bandcamp. Duration, recording location and whether the title contains natural sounds or music are listed per product.

Products supplied directly through WorldNatureVideo.com are currently digital, so nothing is physically shipped from the website. For a physical DVD, use the Amazon purchase link provided for that title.

Unless a product or licence says otherwise, a normal purchase is for personal use. It does not include the right to upload, broadcast, redistribute, resell or use the content publicly or commercially.

Yes. Personal viewing at home and use during your own treadmill, exercise-bike, rowing or relaxation session fits the stated personal-use purpose.

Usually, yes. Hotels, gyms, spas, healthcare facilities, waiting rooms, offices, retail spaces, senior-living facilities, exhibitions and other professional or public environments may require a separate commercial licence.

A separate Social Media License is available for this purpose. It covers online platforms, websites and monetized online content for the purchased Digital Movie while excluding broadcast use and redistribution of the original file.

A Creator Pack is a bundle of individual video clips designed for filmmakers and content creators. The included Creator License allows the clips to be incorporated into completed projects under the stated conditions.

Yes. The Creator License permits monetized completed projects on creator and web platforms, including social media, YouTube, websites, online advertising and client deliverables.

Where the relevant licence permits it, you may trim, crop, loop, adjust timing, colour-match, add titles or branding and combine the asset with other media as part of a finished project. Editing does not transfer ownership.

No. A client may receive the completed project, but original downloadable assets may not be handed over for independent reuse, resale, relicensing or redistribution.

No. Broadcast television, cinema or OTT distribution, streaming apps, kiosks, embedded systems, fitness-machine screens and large commercial deployments require an appropriate commercial licence or custom agreement.

Attribution is generally not required unless a specific product or licence states otherwise. Credit is appreciated, but it does not replace the need for the correct licence.

World Nature Video and/or its licensors retain all copyright and ownership. The buyer receives only the usage rights stated for the purchased product and licence.

It depends on the licence. World Nature Video offers lifetime social-media licensing and time-limited or lifetime commercial options. Check the current licence page. Time-limited commercial use must be renewed if use continues after expiry.

Tell us where the content will appear, whether access is public or paid, the number of locations or systems, the project term and whether users can download anything. Contact World Nature Video before purchasing when your intended use is not clearly covered by an existing licence.

Once digital content has been made available and downloading, streaming or access has started, the current digital Terms state that the sale is final and there is no change-of-mind refund, subject to any mandatory rights that apply where you live.

These situations do not normally qualify for a refund after access begins. Please read the product description and check compatibility before purchasing. Contact support promptly if you need help before using the file.

Contact support with your order information. We will first try to restore access, provide a replacement link, replace the file or troubleshoot the problem. Any applicable mandatory legal remedy still applies.

Send us your order number, purchase email, product title, device and a short description or screenshot of the error. Support may ask you to retry the download, use a replacement link or complete reasonable troubleshooting.

DVDs reached through WorldNatureVideo.com are purchased on Amazon, so use the return and refund process shown in your Amazon order. The website's digital Terms separately govern digital access sold directly on the website.

Contact World Nature Video first. Most delivery issues can be corrected quickly. Access may be suspended while a reversed payment or chargeback is being investigated.

Depending on how you use the store, this may include contact, account, transaction, payment-confirmation, device, usage and customer-support information. The store is powered by Shopify and also uses service providers required to operate the service.

The Privacy Policy describes uses including order fulfilment, payments, account management, customer support, security, fraud prevention, service improvement, legal obligations and, where allowed, marketing and advertising.

Use the unsubscribe option in a promotional email. You may still receive non-promotional messages necessary for your account, purchase or support request.

Depending on where you live, you may have rights to access, correct, delete or receive a copy of your personal information, and to opt out of certain targeted advertising or data-sharing uses. Contact World Nature Video or use the privacy controls linked in the Privacy Policy.

Email info@worldnaturevideo.com , use our contact form or send us a WhatsApp message at +31 6 15452660 .

Include your name, order number, purchase email, product title, device or software, intended use and a concise description of your question or error. For licensing questions, also include the platform, audience, licence term and whether the content will be public, monetized or embedded in a product.

Yes. World Nature Video offers tailored nature, travel and virtual-video productions for brands, businesses, installations and specialised projects. Use our contact page to request a quote.

Please use the Terms & Conditions, Refund Policy and Privacy Policy linked in the website footer. This FAQ is a practical summary. The applicable product page and specific licence or legal policy remain controlling.