1. Who we are

World Nature Video provides digital nature, travel, relaxation, fitness and ambient video content through WorldNatureVideo.com. Our products on this website are supplied digitally. Nothing is shipped to you.

• Website: https://www.worldnaturevideo.com
• Email: info@worldnaturevideo.com

2. What you are buying

Depending on the product, you may receive a downloadable file, a download link, streaming access, or another form of digital access. The product page tells you what is included.

• Please read the product description before you buy.
• Make sure your device, software, internet connection and storage are suitable for the file you are buying.
• Unless a product or licence says otherwise, a normal purchase is for your own personal use only.

3. Orders, prices and payment

The price shown at checkout is the price you agree to pay, together with any tax that must legally be added. Payment is handled through the payment methods made available on our website.

• An order is accepted when payment is successfully processed and we provide the digital content or access.
• If a payment is refused, reversed or charged back without a valid reason, we may suspend access while the issue is resolved.

4. Digital delivery

Digital content may be available immediately after payment or sent to you by email. Delivery is considered to have started when the download, streaming, link, account access or other digital access becomes available to you.

• Keep your download email or order confirmation safe.
• Do not share private download links or account access with other people.

5. No refunds on digital files

Once the digital content has been made available and download, streaming or access has started, the sale is final and we do not give change-of-mind refunds.

Because digital files cannot be physically returned after they have been supplied, we do not refund a digital purchase simply because you changed your mind, bought the wrong item, no longer want it, or cannot use it because of your own device or software.

• Before immediate digital delivery starts, you may be asked to actively confirm that you want the supply to begin right away and that you understand you lose any legal cooling-off or withdrawal right once the download or streaming begins.
• If the law where you live gives you a mandatory right that cannot legally be excluded, that right still applies.
• If a file is genuinely defective, not supplied, or materially different from what was promised, contact us. We will first try to fix the problem, replace the file or restore access. Where the law requires another remedy, we will follow the law.

6. Licence and permitted use

Buying a digital video or file does not transfer copyright ownership to you. You receive only the right to use it in the way stated on the product page or in the licence supplied with your order.

• Personal-use purchases may not be resold, copied for others, uploaded, shared publicly, broadcast, sublicensed or redistributed.
• Commercial use, public display, care-sector use, hospitality use, broadcast, stock-footage use and other professional uses may require a separate licence.
• If you buy a specific commercial or stock-footage licence, the terms of that licence apply in addition to these Terms. If there is a conflict, the specific licence terms control that licensed use.

7. Copyright

The videos, images, audio, text, branding and other material on WorldNatureVideo.com are owned by us or used with permission. They are protected by copyright and other intellectual-property laws.

• You may not remove copyright notices, watermarks or rights information.
• You may not use our content to create a competing library, download service, resale collection or other unauthorized product.

8. Technical problems

Digital files depend on devices, software, storage space and internet connections that we do not control. We cannot promise that every file will work on every device or every old version of software.

• If a link does not work or a supplied file appears damaged, contact us with your order details and a short description of the problem.
• We may ask you to try a replacement link, another download, or reasonable troubleshooting before another remedy is considered.

9. Website and third-party services

Our website may use services provided by other companies, such as payment processors, video hosts, embedded players or external links. Their own terms and privacy rules may also apply when you use those services.

• We may update, improve, remove or replace website features and content from time to time.
• We try to keep the site available, but we cannot promise uninterrupted access at every moment.

10. Accounts and fair use

If your purchase or access uses an account, you are responsible for keeping your login details secure. Please use the website lawfully and fairly.

• Do not attempt to bypass access controls, security, download limits or technical protection.
• We may suspend access where we reasonably believe there is fraud, unlawful use, unauthorized sharing or serious misuse of our content.

11. Our responsibility

We will provide our digital content with reasonable care and as described. To the fullest extent allowed by law, we are not responsible for indirect losses, business losses, lost profits, or problems caused by equipment, software, internet services or third parties outside our reasonable control.

• Nothing in these Terms excludes rights or legal protections that cannot lawfully be excluded.

12. Privacy

We handle personal information in line with our Privacy Policy and applicable privacy law. Please read the Privacy Policy on our website for details about how information is collected and used.

13. Changes to these Terms

We may update these Terms when our website, products or legal requirements change. The version shown on the website at the time of your purchase applies to that purchase, unless the law requires otherwise.

14. Questions or complaints

If something goes wrong, please contact us first. Most problems with digital delivery can be solved quickly.

• Email: info@worldnaturevideo.com
• Website: https://www.worldnaturevideo.com

15. Law and consumer rights

These Terms are governed by the laws of the Netherlands. If you are a consumer living in another country, any mandatory consumer protections that apply to you under local or European law remain available to you.